Process Leader


 The Process Leader is accountable for driving consistent standards, rigorous SQDCP performance improvements and customer satisfaction by delivering products OTIF from a vertically integrated process stream. Responsive to customer / supplier demands and NPI’s and proactive in moving the business forward.

Scope and Responsibilities

 Responsible for a process stream within one of four business units from raw material input to delivery and invoicing

  • Headcount ranging from circa 15 – 50 heads
  • Managing and motivating Process Team Leaders, and process operatives
  • Operating budget will include
  • Payroll
  • Consumables
  • Tooling
  • Sub Contract
  • Overtime
    • Business Planning
  • Load & Capacity
  • SIOP (Sales Investment Operations Planning)
  • OPE
    • Performance Management / Production System
  • Manpower – People management, absence, productivity, skills, training
  • Machines – Asset care / Die Care
  • Methods – Standard Operations
  • Material – Production plan, Flow, Logistics, inventory
    • Delivery metrics – OTIF, Arrears reduction, Customer satisfaction, Business unit costs and revenue output in line with budgets, build and maintain buffer stocks
    • Standardisation of process and consistent application
    • Working environment – compliance to Mettis Policy and EHS directives.
    • Leading, setting standards, guiding and coaching in line with vision mission values
    • Responsible for the process stream 24/7
    • Working with COA’s to provide accurate and reliable feedback to customers
    • Meeting with customers
    • NPI in line with project management policy milestones


 Supporting HOB’s in delivering to Mettis Business Plan;


  • Compliance to policy
  • Risk Assessments
  • Safe systems of work
  • Accidents/Incidents
  • Housekeeping


  • Customer issues
  • Customer returns
  • Concessions
  • RFT (Internal)
  • Non-Conforming
  • AS9100 compliance


  • Schedule adherence (MPS)
  • Build to plan in sequence
  • Customer OTIF
  • Launch to plan
  • Overall Equipment Effectiveness (OEE)
  • Arrears burn down
  • WIP/ Inventory reduction
  • Lead time
  • Sub- contractor performance


  • Sales revenue
  • Value Add
  • Operating Budget
  • Capital Investment
  • Cost of Non Quality
  • Overall People Effectiveness (OPE)


  • Communication, Involvement & Engagement
  • PDR’s
  • T&A
  • Learning & Development
  • Succession Planning


  • Strategic future projects
  • Ambassador for Mettis Aerospace
  • Role model for the Company’s Vision, Mission and Values
  • Industrial Strategy

 General Leadership Competencies (GLC)

  • Health & safety awareness
  • Aerospace (and alternative sector) Quality requirements
  • Production techniques
  • Planning and Project Management
  • Problem solving
  • Lean tool deployment
  • Strategy deployment
  • IT skills
  • Properties of Materials
  • Production Engineering
  • Product Knowledge
  • Management of Employee relations
  • Performance Management to SMART objectives
  • Process Confirmation (Go – Look – See)
  • Visual management
  • Relationship management
  • Coaching
  • Communication to all levels
  • Facilitation
  • Decision making & Prioritising
  • Change management
  • Team building
  • Action orientation

  Performance Measures

KPI’s / PI’s in line with accountabilities as agreed at PDR.

Experience and Qualifications

 HN qualification in Mechanical / Production Engineering / Business Analysis (Preferred but not essential)

  • Extensive knowledge / experience leading large scale industrial, complex operations
  • Proven track record with a successful portfolio of achievements


 Profitable and secure future investment

  • Centres of competence
  • Processes that flow seamlessly and efficiently
  • Leaders who set industry standards


  • Deliver customer recognised value
  • Obsessed with eliminating waste
  • Enable the operation to perform
  • Support other Process Leaders and Heads of Business
  • Challenge the status quo with pace, passion and rigour 

Values / Principles

  • We are credible professionals who set the standards
  • We are leaders not followers, bold and courageous
  • We are innovative, creative, agile and responsive
  • We engage, inspire, involve and respect
  • We have pride, passion and belief
  • Team work – together everyone achieves more. One bleeds we all bleed.
  • Contract: Full Time
  • Term: Permanent
  • Salary: Competitive Salary

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